The Handyman to Know is the registered trading name of Colin James Medley (ABN 70 545 298 533) and the public brand for his BrainO AI-agent service. This is not a handyman or trades business. It is a technology-enabled personal assistance and consumer-protection service built on a team of AI agents.
The core identity, in the owner's own words: "The Handyman to Know is me — a man who is handy to know, for everything you need to know or want to do. We do it all, and everything."
The offer is simple: one exceptionally capable person plus an AI team that helps everyday Australians and small businesses with legal wording, Google reviews, marketing, phone answering, website management, admin, and business advice — all at $1 per day per active agent, with no lock-in and no bond. The mission is to protect ordinary people from being tricked by words and contracts before they act, and to make professional-grade help affordable at $1/day.
This plan outlines a practical, low-overhead business that requires the owner to set up once and work about two hours per week while the AI departments handle the 40-hour weeks and send a daily report.
To be crystal clear: The Handyman to Know is a registered trading name for an AI-agent service business built on the BrainO platform. It is NOT a handyman, trades, repairs, or home-maintenance business. There are no tools, no vans, no jobsites, and no tradie services performed by Colin or BrainO.
The name is a metaphor. In the same way you might know a reliable go-to person who can get anything sorted, The Handyman to Know is that person — but powered by a team of AI agents. The agents handle admin, legal wording, Google reviews, marketing, phone answering, website work, and bookkeeping for everyday people and small businesses.
The business does operate a HiPages-style marketplace (detailed later), but that is a consumer-protection platform that connects customers to vetted third-party tradies. BrainO does not perform the trade work itself.
Colin Medley is a genuine polymath and the reason the name works. He is a qualified chef and a qualified welder, with woodworker's certificates, business-management degrees, and sales and marketing qualifications from RMIT. He has completed business, computer, and trade courses, and holds first aid, traffic-control, chainsaw, and rail-safety tickets. He also holds a certificate in psychology.
His defining trait is that he can learn or do anything. If he didn't know a trade, he would employ someone who did and labour for them for a job or two until he had mastered it. He taught himself to operate a $700,000 highway machine, scrapers, and excavators off YouTube. His philosophy: "as long as you're having fun with what you're doing, then you are not working."
The origin story: Colin started out doing handyman work, then completed Australia's first NEET-program pilot small-business course. There he met Jim from Jim's Mowing — the inspiration for building a trusted, do-it-all network. Today that network is BrainO, powered by AI agents at $1/day.
The service is designed for two groups:
Playing games on the platform earns free call credit, making the service even more accessible.
Pricing is the BrainO Daily Meter:
This model is predictable, transparent, and affordable. A small business can activate a full 14-department team for a combined monthly total of $420 per month (14 agents × $1/day × 30 days), plus a one-off setup capped at $300.
The owner sets up the system once. After that, he works about 2 hours per week while the AI departments do the 40-hour weeks. Each customer gets their own agent that acts like their clone — learning preferences, tone, and needs.
Every day, the system sends a daily report to the owner and to each customer, summarising what was done, what was found, and what needs attention. This is a set-and-forget model: the AI handles the heavy lifting, and the owner supervises.
A core product is BrainO's own version of HiPages — an online marketplace where customers find a vetted local tradie on the network. The point of difference is consumer protection.
When a customer finds a tradie through the marketplace, BrainO helps them:
This fits the mission perfectly: protecting ordinary people from being tricked before they act. Colin and BrainO do not perform the trade work itself — they connect people and protect them.
Each department is an AI agent working for the customer. Each costs $1 per day. Here is what each one does:
Sets up client profiles, preferences, and account details. Manages approved connections and makes sure every customer's agent knows who they are and how they like to work.
Handles all email correspondence, drafts replies, sorts the inbox, and ensures nothing important is missed. This is your mailman who never sleeps.
Manages Google review requests, responds to reviews professionally, and helps build a strong online reputation without the awkwardness of asking.
Handles tech troubleshooting, software setup, and digital infrastructure so the customer's systems run smoothly.
Legal Lee and the legal-review workstreams read contracts, explain fine print in plain English, and flag anything risky before the customer signs. This is the protection arm.
Master delegation, coordination, and verification. This agent makes sure all other departments are working together and that nothing falls through the cracks.
Handles bookings, live calls, recordings, transcripts, and departmental routing. Customers never miss a call and every conversation is logged.
Checks the work of all other agents, verifies accuracy, and ensures every output meets a high standard before it reaches the customer.
Builds QR referral pages, grows the local network, and plans campaigns. This is the growth engine that brings in new customers.
Conducts business, suburb, neighbouring-business, and property research. This agent gives the customer local knowledge and market insight on demand.
Keeps the platform and integrations working, manages new tools, and ensures the customer has access to the latest AI capabilities.
Writes and updates website copy, blogs, and service pages. Keeps the customer's online presence fresh and persuasive.
Builds and improves website layouts, user experience, and visual design so the customer's site looks professional and converts visitors.
Monitors the website for threats, manages backups, and keeps the customer's digital presence safe from hackers and downtime.
Combined monthly total for all 14 departments: $420 per month (14 agents × $1/day × 30 days). One-off setup capped at $300.
Revenue comes from three streams:
Individuals pay nothing, which builds trust and word-of-mouth. Businesses pay for the full AI team. The low price point makes it an easy yes for small businesses.
The Handyman to Know is a modern, low-cost, high-trust service that turns one capable man and a team of AI agents into a safety net for everyday Australians. At $1/day, it is affordable, transparent, and exactly what the market needs.